Executive Summary As the tube-shaped structure eating place required, an efficient refreshed employee training plan is critical for the transcription to reach its line of merchandise goal. The result show in the traverse allow sustain the subway system restaurant to watch its employees’ current dish up bother and the splendor of how it bequeath affect its basic seam goal. furthermore the report go away help them to find a ripe(p) way to improve the servicing of process quality and the restaurant will finally determine whether to prepare a training curriculum for its new sandwich maker. The report will follow the compulsion analysis process: 1. The fear: the service quality is horrid need to be improved. 2. importance: it is important to certain aspects 3. analysis A. refer the stakeh seniorer B. Data appeal: organization analysis, job analysis and soul analysis C. psyche analysis 4. Recommendation and conclusion. Accord ing to the results I have found, I recommend that the subway restaurant to implement training political program to train its new employee and improve its service quality because the service quality is vital for the restaurant. The Problems: The short letter organization we will concentrate on is a Subway Restaurant which is located in a food court in a business make’s basement.
The restaurant has 5 sandwich makers and 2 managers. It is in the downtown pecuniary area, all its customer is from the make or the buildings connected to this food court. Most of its customers are from fiscal firms or banks , they are the person who have high didacti! cs background and usually very nice to the restaurant’s employees; also they really care about their health, so subway is a good option for their launch. However, recently, we just recruit well-nigh new employees to fill in the vacancies due to some quitting of our ancient employees. Since that, we just keep receiving certain complaints about our restaurant employees’ corked performance and service. The major complaints are unfriendly face,...If you want to channel a full essay, order it on our website: OrderCustomPaper.com
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